Logistics Information

Shipping Methods

We offer various international shipping options based on your order volume and destination:
Sea Freight (LCL/FCL) – Cost-effective for large and bulk orders
Air Freight – Faster than sea, suitable for urgent orders
Express Delivery (DHL, FedEx, UPS, TNT) – For small packages or samples

Shipping Time

Processing Time: 7–30 business days after receiving full payment
Delivery Time (estimated):
Asia: 3–7 days
Europe & North America: 7–15 days
South America, Africa: 15–30 days
Actual delivery times may vary depending on customs clearance and local logistics.

Shipping Costs

Shipping fees vary based on destination, volume, and shipping method. Our sales team will confirm the final shipping cost before order confirmation.

Tracking & Updates

Once your order is shipped, we will provide a tracking number and logistics partner information so you can monitor your shipment in real time.

Damaged or Lost Shipments

We take care to ensure secure packaging. In the rare case of damaged or lost goods:
Contact us within 3 working days upon receipt
Provide photos or videos as evidence
We will assist with claims and arrange reshipment or compensation if applicable.

Customs & Import Duties

Buyers are responsible for customs clearance and any applicable import duties or taxes in their country. We can provide necessary documents to assist.